Бесплатный пробный онлайн-класс
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Бесплатный пробный онлайн-класс
QQEnglish logo - Школа английского языка QQEnglish
Wing 1 e1701384121307 - Школа английского языка QQEnglish

QQEnglish

QQEnglish — это школа английского языка на Филиппинах, предлагающая увлекательный и эффективный опыт быстрого и качественного освоения английского языка для студентов со всего мира.

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О QQEnglish

QQEnglish — это школа английского языка на Филиппинах, предлагающая уникальный опыт быстрого и эффективного освоения английского языка для студентов со всего мира. Для того чтобы улучшить свои знания языка, важно развивать все четыре основные навыка: чтение, письмо, разговорную речь и аудирование. Программа обучения QQEnglish строится на этих принципах и соответствует современным мировым стандартам. Вы можете оценить качество обучения, записавшись на бесплатное занятие, и, если оно вам подойдёт, продолжить обучение.

Стоимость

Расположение

  • Филиппины

Подробности

  • Курсы: онлайн и очно
  • Метод: индивидуальные занятия

Уровни и курсы

  • Начинающий, средний
  • Бизнес
  • Общий разговорный
  • Путешествия

Что отличает EnglishFact?

individuality - Школа английского языка QQEnglish

Индивидуальные занятия 24/7

calendar - Школа английского языка QQEnglish

Гибкий и удобный график

international consumer - Школа английского языка QQEnglish

Из любой точки мира

online booking 1 - Школа английского языка QQEnglish

Простая бронь и отмена занятий

teach 1 - Школа английского языка QQEnglish

Учителя-профессионалы

education - Школа английского языка QQEnglish

Быстрое освоение по методу Каллан

goal - Школа английского языка QQEnglish

Программы под Ваши цели

currency - Школа английского языка QQEnglish

Оплата в местной валюте

customer service 2 - Школа английского языка QQEnglish

Бесплатная консультация

consultant - Школа английского языка QQEnglish

Поддержка на родном языке

Вы хотите изучать английский язык за границей?

Свяжитесь с нами для получения информации

Больше информации

Учебные программы

Стоимость

Школа английского языка QQEnglish имеет более 1300 квалифицированных преподавателей-носителей английского языка, которые ежедневно проводят более 15 000 онлайн-занятий для изучающих английский из более, чем 16 разных стран.

Занятия в школе оплачиваются баллами в зависимости от продолжительности занятия (средняя стоимость занятия 50 баллов за 25 минут). Таким образом, в соответствии с приобретенным пакетом (1500 баллов в месяц для интенсивных пакетов – 30 занятий, 750 баллов для полуинтенсивных пакетов – 15 занятий) баллы ежемесячно автоматически добавляются в аккаунт студентам. Мы внимательно следим за качеством услуг и оцениваем качество каждого занятия. Если вы остались недовольны содержанием и ходом урока, мы вернем вам потраченные баллы.

Отменить забронированное занятие можно бесплатно за 12 часов до назначенного времени. Если вы отменяете занятие позже, вам возвращается 50% стоимости. Если вы отменяете занятие менее чем за 1 час до начала урока, его стоимость не возвращается.

  1. Если забронированный класс будет отменен за 12 часов до начала занятия, все использованные баллы будут возвращены на Ваш счет.
  2. Если зарезервированный класс будет отменен с 11 часов 59 минут до 1 часа до начала занятия, на Ваш счет будет возвращено только 50% баллов.
  3. Если зарезервированный класс будет отменен за 59 минут до начала занятия, баллы не будут возвращены.

 

※Обратите внимание, что если после аннулирования занятия вы внезапно решите забронировать его снова, то это возможно только лишь, если оно находится в пределах 24 часов после процедуры аннулирования.

Если учитель заболел и не вышел на работу, то у ученика есть выбор.
Выбор может быть сделан для каждого урока отдельно в момент бронирования:

1.Заменяющий учитель

В случае отсутствия вашего учителя или невозможности провести урок с ним в назначенное время, школа предложит вам заменяющего учителя в то же время и по той же программе

2.Возврат баллов

В случае, если вы не захотите воспользоваться возможностью замены учителя, школа вернёт вам баллы, потраченные на бронирование занятия

15 Уроков в месяц

24 месяца

360 классов
$2880
$ 1278
  • $8.00
  • $3,55 за занятие
$1,278
56% Выгода

12 месяцев

180 классов
$1440
$ 868
  • $8.00
  • $4.82 за занятие
$868
40% Выгода

6 месяцев

90 классов
$720
$ 508
  • $8.00
  • $5.64 за занятие
$508
29% Выгода

3 месяца

45 классов
$360
$ 298
  • $8.00
  • $6.62 за занятие
$298
17% Выгода
EF How Desktop - Школа английского языка QQEnglish
EF How Mobile - Школа английского языка QQEnglish
Wing 2 e1701384100618 - Школа английского языка QQEnglish

ВЫ ГОТОВЫ ?

Wing 1 e1701384121307 - Школа английского языка QQEnglish

Шаг 1:

Запишитесь на бесплатное занятие

Шаг 2:

Наши специалисты свяжутся с вами для согласования

Шаг 3:

Протестируйте бесплатный урок

Шаг 4:

Свяжитесь с экспертами, чтобы купить подходящий курс

Примите участие в бесплатных занятиях:

Ваш путь к безграничным возможностям

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Курсы
дом
поддержка

Join a Free Trial Class!

Please contact us at [email protected] for detailed details.
No — it’s free, and you can get two free trial classes.
*The first one is designed to test your language level.
*Second — desmo activity
For online classes, you can use a personal computer, laptop, tablet or phone. To study from a phone or tablet, you must download the QQEnglish application.
*For convenience, it is still recommended to use a laptop, tablet or personal computer, as the teacher demonstrates the educational equipment.
To work from a laptop, only the Google Chrome browser should be used.
Before class, you can send a message to the teacher by clicking the appropriate button from your personal account.
The second free lesson is valid for 10 days after completing the first free lesson.
After completing the first free lesson, the teacher will write down the lesson comments, student level and recommended educational materials in the personal account My Classes — My Completed Classes.
In your personal account, my classes — My completed classes.
You can reserve up to 15 minutes before the start of the class.
After logging in to the site, select the date, teacher, time and program on the booking page.
After logging in on your page, select a Package for 3, 6, 12 or 24 months for 15 lessons (750 points) or 30 lessons (1500 points) per month.
You can choose to pay via PayPal using your card. Immediately after paying for the corresponding package, points are credited directly to your personal account automatically on a monthly basis.
Classes can be booked 24 hours, 7 days a week. QQEnglish school teachers are online around the clock.
If a lesson does not take place due to the teacher’s illness, the school returns the points spent for the lesson.
A package of points is a package of classes for 3, 6, 12, 24 months.
QQEnglish provides reliable communication over a dedicated channel. The school is located in ITPark — a business zone of the city, where a high-speed, uninterrupted connection is provided.
When scheduled work on the server occurs, the school sends a notification.
A classroom is a virtual classroom in which a lesson is held. In your personal account, you must specify in Settings
If you book on the day of the lesson, the school will refund your points or provide a replacement.
(Lessons at 00:00 and 00:30 are also considered lessons on the reporting day)
If you made a reservation for the next day or other days, the school will cancel the reservation and refund your points.
Cancelation is free if you make it no later than 12 hours before the start of the lesson. The cancelation time is determined by the time you press the «Cancel» button.
 
*Please note that you can only use expired points (remaining after cancelation) within the next 24 hours and will not be valid if redeemed later.
Fixed reservation — reservation for online classes 14 days in advance by the system with the same teacher. Detailed information is provided in your personal account.
According to the rule, between three 25-minute lessons there are two 5-minute breaks. If you want to take a whole lesson, please notify the teacher at the beginning of the first lesson.
The duration of classes can be 25 or 50 minutes.
But even if you booked two classes in a row with the same teacher, each of them will last 25 minutes with a 5-minute break. If you would like a full uninterrupted lesson, please notify the teacher at the beginning of the first lesson by sending a message to the teacher.
 
*50 — minute lessons only for special needs. IELTS, TOEIC, Callan Hard Core, Vocabulary Builder for Intermediate programs.
When booking a lesson in your personal account, simply select the duration of 25 or 50 minutes and the corresponding program.
If you are less than 15 minutes late, the class will take place. If it is more than 15 minutes, then you are considered absent from class. Please note that even if you are late, the end time of the lesson remains the same.
Your class calendar appears on your profile page after you log in to the site. Please click on the «Cancel Lesson» button in your lesson booking information if you would like to cancel.
According to the conditions for the purchased Lesson Package for 3, 6, 12 or 24 months, 750 points are credited to your personal account — 15 lessons or 1500 points — 30 lessons (from the current date of purchase to the same date of the next month). The average cost of one lesson lasting 25 minutes is 50 points. You have the option to reserve a maximum of 3 classes each day. Unused points are not carried over to the next month, they expire.
 
※ You can book up to 3 classes per day for subsequent days and without restrictions on the number of classes for the current day.
 
For detailed information write
Email: [email protected]
Family participation is a function with which you can add a registered family member to your account, you can reserve classes for the account owner, and monitor (if the account belongs to a child) the owner’s class attendance. You can set these settings under My Page — Account Name — Family Members (Family Membership)
You can pay for classes using PayPal for $ or by card in Rubles.
Yes. You cannot use points received within one month for a purchased Package for 3, 6, 12 or 24 months for more than one month.
Unused monthly points are not carried over to the next month, they expire.
To track your progress, you need to select a program when booking a lesson Level check. This will be considered as a full 25-minute lesson. The teacher will register updates by level in your personal account.
You can use the fixed booking option for 14 days in advance.
*Please note that the cost per lesson will be 20% more in points.
In case of cancelation of a lesson, points are not refunded for a fixed reservation.
Your personal account provides information on a fixed reservation.
Yes, we recommend the Callan Method and the QQBasic Basic course as the main courses, and Thematic Communication or Business English as additional courses, depending on your goals.
It depends on your individual abilities and at what level you started learning the language. But on average, practice shows that most students master the language at a level sufficient for communication after 20 lessons using the Callan method and 25 lessons using the “Basic QQ Course” program. Of course, motivation plays a big role.
In addition, it is important not only to take new lessons, but also to repeat the material covered. And you will get results!
QQEnglish offer high quality classes with effective programs. All teachers at the school are TESOL accredited — an international qualification for teaching English, which ensures high quality teaching. Moreover, individual lessons help effectively break down the language barrier, providing complete immersion. The cost of one lesson with QQEnglish starts from $1.81.
Please report problems to us using the reporting form on your page.
We will investigate the situation and refund your points if the problem is the fault of the school.
It’s not the school’s fault if:
  1. Similar things happened in other lessons at the same time.
  2. The same problem happened in other lessons with the same teacher.
In QQEnglish, teachers write comments about the lesson after or during the lesson, as general comments, and also about what material was used in the lesson.
Teachers are sometimes absent due to illness. In this case, the school returns the points.
*If you do not need a substitute teacher, please indicate this on your page. When booking a lesson, there are two options: “replacement teacher” and “Refund for points”. Choose the one that suits you.
 
It was not possible to contact the teacher, although the lesson time had already arrived.
Check if you and the teacher are both authorized. A call from a teacher may fail for some reason.
Click the «If you can’t reach your teacher when class starts» button, then the «call your teacher» button.
*The “call the teacher” button will appear if you go to your page after the start of the lesson.
If it doesn’t appear, reload the page.
The school will refund points if, due to communication problems, the lesson lasted less than 20 minutes and the communication problem was on the school’s part. In this case, the school will check the progress of the lesson.
Please check the following:
Your equipment is connected to the Internet.
Your headphones and microphone are connected to your computer correctly.
The computer detects your headphones and equipment.
The sound level is not too weak.
If your conversation is interrupted in the middle, please restart your device.
 
*After restarting, log back into the classroom from your personal account.
 
I can’t log into my page
You may have entered your username or password incorrectly. Please check again or contact us at [email protected].
You cannot change the type of package, that is, the type of points that you already have. It is necessary to use all the benefits according to the package for the selected period, only after that and purchase a new package.
Yes, after logging in, you can change your password.
Yes, after logging in you can edit information on your page.
Points have an expiration date and must be used before the expiration date and cannot be suspended. If you purchased a Points Package and are going to study at QQEnglish in the Philippines, suspension is possible for the duration of your studies at the school.
No, you cannot share points with others.
No, such a procedure is not provided.
No, you cannot transfer them to others, since only one person can study from one registered account.

Школа английского языка QQEnglish

How to Join a Class with a Computer

  1. Use Chrome browser to join the class with a computer.
  2. Then, go to the link below.
  3.  After viewing the web version of the login page, enter the username and password sent by English Fact support in the following box. Then, click «Join Members».

Please note:

  • Be sure to type in the information sent by support.
  • Do not copy the information sent or use the browser’s saved defaults.

      4. If you have logged into your user panel, you will see the following box. Click on the cross or the Close option.

     5.Then, scroll down to view the class calendar. (Scroll down.) In the «Your classes» section, click on the blue box with the pencil icon, as shown in the image below.

      6.When you click on the blue button, the «Join class» button will appear above the calendar. Simply click on the red «Join class» button.

      7. This step is very important: If you are joining the class for the first time, it will ask you for access to your microphone and camera. Be sure to click on the Allow or «Allow» option. (Your Google Chrome version may be different and may request access in several steps. Be sure to use the latest version of Google Chrome.)

Note: If you do not grant access, you will not have video or audio in the class. If you have ignored access, follow the steps in the image below.

After allowing, follow the steps below to test. To see the results, wait for the green check mark. (Make sure you see your image in step 1, hear the sound in step 2, and hear your own voice in step 3.)

       8. Now, if you see the space below, it means you have entered the class.

⚠️Please note:⚠️

  • To test the class, for the first time, you must enter the class with an English Fact Persian-speaking support staff. If the class test is not done before the level determination or the first session, your class will be canceled. The class test must be done at least 1 day before the date reserved for you; because if any problem occurs, such as no sound, etc., we will have the opportunity to solve the problem. If you encounter any other problems, please contact the support staff.)

Frequently Asked Questions

You should be in the class at least 10 minutes before the start of the class. For more assurance, it is better to test it once 30 minutes before the class so that you can fix the problem if it occurs.

Before joining the class, it will ask you for permission to access the microphone and camera. So first make sure that you have accepted access to the microphone and camera. (Step 8)
If you have not clicked on the Allow option,
First, clear the Cash and Cookies of the system and then enter the link again.

Make sure of your internet speed. (If you are using Wi-Fi, for speed assurance, it is better to turn off your modem device once after turning off your VPN, and then turn it on again. In case of using mobile internet, be sure to ensure that your 4G antenna is full)

To see the Join Class button in the web version, you must click once on the blue button on the date that has been reserved. Then the Join Class box will appear. (Refer to steps 6 and 7 of the above steps)
Make sure of your internet speed. (If you are using Wi-Fi, for speed assurance, it is better to turn off your modem device once after turning off your VPN, and then turn it on again. In case of using mobile internet, be sure to ensure that your 4G antenna is full)
After joining the class, you will see the chat space at the bottom right.

Школа английского языка QQEnglish

Steps to join a class using a mobile phone or tablet

  1. Download the QQEnglish app for your phone or tablet, depending on your operating system.
Android Version
Iphone Version

       2. After installing the app, it is best to turn off your VPN for faster speeds. Then, when you open the app, you will see the following space

    1. Click on the «sign in» option
    2. Enter the information sent by the support team in the «sign in» section. (If the language of your mobile phone or tablet is Persian, you will see the options in Persian.)

Note:

  • Be sure to type the information sent by support.
  • Do not copy the information sent or use the device’s stored defaults.

       3. Now you will enter the following space; at first, click on the photo according to whether you are an adult or a child until the orange circle appears around it. Then click on the numbers on the photo according to the numbers on the photo.

⚠️ Step 5: At this stage, you will be asked to enter the name of the course. You do not need to choose any course, just click on «Skip» or «Cancel». If you are unable to Skip, please select one of the courses at your discretion. It is possible to change the course after the placement test.

       4. After completing the above steps, you will be taken to the main page. Click on the orange box next to the teacher’s name, «Enter» or «Enter Class».

       5. In this step, turn your mobile or tablet to landscape mode. You are now in class.

⚠️ Please note:

  • For the first time, you must join the class with an English Fact English-speaking supporter for the class test. If the class test is not completed before the placement test or the first session, your class will be canceled.
  • The class test must be completed at least 1 day before the date reserved for you. This is because we will have the opportunity to resolve any issues such as no sound, etc.

Frequently Asked Questions

You should be in the class at least 10 minutes before the start of the class. For more assurance, it is better to test it once 30 minutes before the class so that you can fix the problem if it occurs.

Before joining the class, it will ask you for permission to access the microphone and camera. So first make sure that you have accepted access to the microphone and camera. (Step 8)
If you have not clicked on the Allow option,
First, clear the Cash and Cookies of the system and then enter the link again.

Make sure of your internet speed. (If you are using Wi-Fi, for speed assurance, it is better to turn off your modem device once after turning off your VPN, and then turn it on again. In case of using mobile internet, be sure to ensure that your 4G antenna is full)

To see the Join Class button in the web version, you must click once on the blue button on the date that has been reserved. Then the Join Class box will appear. (Refer to steps 6 and 7 of the above steps)
Make sure of your internet speed. (If you are using Wi-Fi, for speed assurance, it is better to turn off your modem device once after turning off your VPN, and then turn it on again. In case of using mobile internet, be sure to ensure that your 4G antenna is full)
After joining the class, you will see the chat space at the bottom right.

Free Consultation For Abroad Plan

Запрос на бесплатное занятие

Мы забронируем занятие, отправим детали на почту или в мессенждер

Бесплатная консультация по обучению за рубежом

Пожалуйста, свяжитесь с нами по адресу [email protected] для получения подробной информации. Мы поможем создать личный кабинет и забронировать бесплатное занятие.
Нет, это бесплатно, и вы можете получить два бесплатных пробных занятия.
*Первый предназначен для проверки вашего уровня языка.
*Второе — активность десмо.
Для онлайн-занятий вы можете использовать персональный компьютер, ноутбук, планшет или телефон. Для обучения с телефона или планшета необходимо скачать приложение QQEnglish.
*Для удобства по-прежнему рекомендуется использовать ноутбук, планшет или персональный компьютер, так как преподаватель демонстрирует учебное оборудование.
Для работы с ноутбука следует использовать только браузер Google Chrome.
Перед занятием вы можете отправить сообщение преподавателю, нажав соответствующую кнопку в личном кабинете.
Второй бесплатный урок действителен в течение 10 дней после прохождения первого бесплатного урока.
Библиотека учебных материалов находится в личном кабинете.
После прохождения первого бесплатного урока преподаватель запишет комментарии к уроку, уровень ученика и рекомендуемые учебные материалы в личном кабинете Мои занятия — Мои пройденные занятия.
Вы можете забронировать за 15 минут до начала занятия.
После входа на сайт выберите дату, преподавателя, время и программу на странице бронирования.
750 баллов начисляются ежемесячно за покупку пакета «15 занятий в месяц», а 1500 баллов ежемесячно начисляются за покупку пакета «30 занятий в месяц».
Вы можете выбрать оплату через PayPal в долларах США с помощью своей карты. Сразу после оплаты соответствующего пакета баллы зачисляются непосредственно на ваш лицевой счет ежемесячно автоматически.*Также возможна оплата в Рублях. Свяжитесь с нами для получения информации.
Занятия можно забронировать 24 часа, 7 дней в неделю. Преподаватели школы QQEnglish онлайн круглосуточно.
If a lesson does not take place due to the teacher’s illness, the school returns the points spent for the lesson.
A package of points is a package of classes for 3, 6, 12, 24 months.
QQEnglish provides reliable communication over a dedicated channel. The school is located in ITPark — a business zone of the city, where a high-speed, uninterrupted connection is provided.
When scheduled work on the server occurs, the school sends a notification.
A classroom is a virtual classroom in which a lesson is held. In your personal account, you must specify in Settings
If you book on the day of the lesson, the school will refund your points or provide a replacement.
(Lessons at 00:00 and 00:30 are also considered lessons on the reporting day)
If you made a reservation for the next day or other days, the school will cancel the reservation and refund your points.
Cancelation is free if you make it no later than 12 hours before the start of the lesson. The cancelation time is determined by the time you press the «Cancel» button.
*Please note that you can only use expired points (remaining after cancelation) within the next 24 hours and will not be valid if redeemed later.
Fixed reservation — reservation for online classes 14 days in advance by the system with the same teacher. Detailed information is provided in your personal account.
According to the rule, between three 25-minute lessons there are two 5-minute breaks. If you want to take a whole lesson, please notify the teacher at the beginning of the first lesson.
The duration of classes can be 25 or 50 minutes.
But even if you booked two classes in a row with the same teacher, each of them will last 25 minutes with a 5-minute break. If you would like a full uninterrupted lesson, please notify the teacher at the beginning of the first lesson by sending a message to the teacher.
*50 — minute lessons only for special needs. IELTS, TOEIC, Callan Hard Core, Vocabulary Builder for Intermediate programs.
When booking a lesson in your personal account, simply select the duration of 25 or 50 minutes and the corresponding program.
If you are less than 15 minutes late, the class will take place. If it is more than 15 minutes, then you are considered absent from class. Please note that even if you are late, the end time of the lesson remains the same.
Your class calendar appears on your profile page after you log in to the site. Please click on the «Cancel Lesson» button in your lesson booking information if you would like to cancel.
According to the conditions for the purchased Lesson Package for 3, 6, 12 or 24 months, 750 points are credited to your personal account — 15 lessons or 1500 points — 30 lessons (from the current date of purchase to the same date of the next month). The average cost of one lesson lasting 25 minutes is 50 points. You have the option to reserve a maximum of 3 classes each day. Unused points are not carried over to the next month, they expire.
※ You can book up to 3 classes per day for subsequent days and without restrictions on the number of classes for the current day.
For detailed information write
Email: [email protected]
Family participation is a function with which you can add a registered family member to your account, you can reserve classes for the account owner, and monitor (if the account belongs to a child) the owner’s class attendance. You can set these settings under My Page — Account Name — Family Members (Family Membership)
You can pay for classes using PayPal for $ or by card in Rubles.
Yes. You cannot use points received within one month for a purchased Package for 3, 6, 12 or 24 months for more than one month.
Unused monthly points are not carried over to the next month, they expire.
To track your progress, you need to select a program when booking a lesson Level check. This will be considered as a full 25-minute lesson. The teacher will register updates by level in your personal account.
You can use the fixed booking option for 14 days in advance.
*Please note that the cost per lesson will be 20% more in points.
In case of cancelation of a lesson, points are not refunded for a fixed reservation.
Your personal account provides information on a fixed reservation.
Yes, we recommend the Callan Method and the QQBasic Basic course as the main courses, and Thematic Communication or Business English as additional courses, depending on your goals.
It depends on your individual abilities and at what level you started learning the language. But on average, practice shows that most students master the language at a level sufficient for communication after 20 lessons using the Callan method and 25 lessons using the “Basic QQ Course” program. Of course, motivation plays a big role.
In addition, it is important not only to take new lessons, but also to repeat the material covered. And you will get results!
QQEnglish offer high quality classes with effective programs. All teachers at the school are TESOL accredited — an international qualification for teaching English, which ensures high quality teaching. Moreover, individual lessons help effectively break down the language barrier, providing complete immersion. The cost of one lesson with QQEnglish starts from $1.81.
Please report problems to us using the reporting form on your page.
We will investigate the situation and refund your points if the problem is the fault of the school.
It’s not the school’s fault if:
  1. Similar things happened in other lessons at the same time.
  2. The same problem happened in other lessons with the same teacher.
In QQEnglish, teachers write comments about the lesson after or during the lesson, as general comments, and also about what material was used in the lesson.
Teachers are sometimes absent due to illness. In this case, the school returns the points.
*If you do not need a substitute teacher, please indicate this on your page. When booking a lesson, there are two options: “replacement teacher” and “Refund for points”. Choose the one that suits you.
It was not possible to contact the teacher, although the lesson time had already arrived.
Check if you and the teacher are both authorized. A call from a teacher may fail for some reason.
Click the «If you can’t reach your teacher when class starts» button, then the «call your teacher» button.
*The “call the teacher” button will appear if you go to your page after the start of the lesson.
If it doesn’t appear, reload the page.
The school will refund points if, due to communication problems, the lesson lasted less than 20 minutes and the communication problem was on the school’s part. In this case, the school will check the progress of the lesson.
Please check the following:
Your equipment is connected to the Internet.
Your headphones and microphone are connected to your computer correctly.
The computer detects your headphones and equipment.
The sound level is not too weak.
If your conversation is interrupted in the middle, please restart your device.
*After restarting, log back into the classroom from your personal account.
I can’t log into my page
You may have entered your username or password incorrectly. Please check again or contact us at [email protected].
You cannot change the type of package, that is, the type of points that you already have. It is necessary to use all the benefits according to the package for the selected period, only after that and purchase a new package.
Yes, after logging in, you can change your password.
Yes, after logging in you can edit information on your page.
Points have an expiration date and must be used before the expiration date and cannot be suspended. If you purchased a Points Package and are going to study at QQEnglish in the Philippines, suspension is possible for the duration of your studies at the school.
No, you cannot share points with others.
No, such a procedure is not provided.
No, you cannot transfer them to others, since only one person can study from one registered account.

Школа английского языка QQEnglish

How to Join a Class with a Computer

  1. Use Chrome browser to join the class with a computer.
  2. Then, go to the link below.
  3.  After viewing the web version of the login page, enter the username and password sent by English Fact support in the following box. Then, click «Join Members».

Please note:

  • Be sure to type in the information sent by support.
  • Do not copy the information sent or use the browser’s saved defaults.

      4. If you have logged into your user panel, you will see the following box. Click on the cross or the Close option.

     5.Then, scroll down to view the class calendar. (Scroll down.) In the «Your classes» section, click on the blue box with the pencil icon, as shown in the image below.

      6.When you click on the blue button, the «Join class» button will appear above the calendar. Simply click on the red «Join class» button.

      7. This step is very important: If you are joining the class for the first time, it will ask you for access to your microphone and camera. Be sure to click on the Allow or «Allow» option. (Your Google Chrome version may be different and may request access in several steps. Be sure to use the latest version of Google Chrome.)

Note: If you do not grant access, you will not have video or audio in the class. If you have ignored access, follow the steps in the image below.

After allowing, follow the steps below to test. To see the results, wait for the green check mark. (Make sure you see your image in step 1, hear the sound in step 2, and hear your own voice in step 3.)

       8. Now, if you see the space below, it means you have entered the class.

⚠️Please note:⚠️

  • To test the class, for the first time, you must enter the class with an English Fact Persian-speaking support staff. If the class test is not done before the level determination or the first session, your class will be canceled. The class test must be done at least 1 day before the date reserved for you; because if any problem occurs, such as no sound, etc., we will have the opportunity to solve the problem. If you encounter any other problems, please contact the support staff.)

Frequently Asked Questions

You should be in the class at least 10 minutes before the start of the class. For more assurance, it is better to test it once 30 minutes before the class so that you can fix the problem if it occurs.

Before joining the class, it will ask you for permission to access the microphone and camera. So first make sure that you have accepted access to the microphone and camera. (Step 8)
If you have not clicked on the Allow option,
First, clear the Cash and Cookies of the system and then enter the link again.

Make sure of your internet speed. (If you are using Wi-Fi, for speed assurance, it is better to turn off your modem device once after turning off your VPN, and then turn it on again. In case of using mobile internet, be sure to ensure that your 4G antenna is full)

To see the Join Class button in the web version, you must click once on the blue button on the date that has been reserved. Then the Join Class box will appear. (Refer to steps 6 and 7 of the above steps)
Make sure of your internet speed. (If you are using Wi-Fi, for speed assurance, it is better to turn off your modem device once after turning off your VPN, and then turn it on again. In case of using mobile internet, be sure to ensure that your 4G antenna is full)
After joining the class, you will see the chat space at the bottom right.

Школа английского языка QQEnglish

Steps to join a class using a mobile phone or tablet

  1. Download the QQEnglish app for your phone or tablet, depending on your operating system.
Android Version
Iphone Version

       2. After installing the app, it is best to turn off your VPN for faster speeds. Then, when you open the app, you will see the following space

    1. Click on the «sign in» option
    2. Enter the information sent by the support team in the «sign in» section. (If the language of your mobile phone or tablet is Persian, you will see the options in Persian.)

Note:

  • Be sure to type the information sent by support.
  • Do not copy the information sent or use the device’s stored defaults.

       3. Now you will enter the following space; at first, click on the photo according to whether you are an adult or a child until the orange circle appears around it. Then click on the numbers on the photo according to the numbers on the photo.

⚠️ Step 5: At this stage, you will be asked to enter the name of the course. You do not need to choose any course, just click on «Skip» or «Cancel». If you are unable to Skip, please select one of the courses at your discretion. It is possible to change the course after the placement test.

       4. After completing the above steps, you will be taken to the main page. Click on the orange box next to the teacher’s name, «Enter» or «Enter Class».

       5. In this step, turn your mobile or tablet to landscape mode. You are now in class.

⚠️ Please note:

  • For the first time, you must join the class with an English Fact English-speaking supporter for the class test. If the class test is not completed before the placement test or the first session, your class will be canceled.
  • The class test must be completed at least 1 day before the date reserved for you. This is because we will have the opportunity to resolve any issues such as no sound, etc.

Frequently Asked Questions

You should be in the class at least 10 minutes before the start of the class. For more assurance, it is better to test it once 30 minutes before the class so that you can fix the problem if it occurs.

Before joining the class, it will ask you for permission to access the microphone and camera. So first make sure that you have accepted access to the microphone and camera. (Step 8)
If you have not clicked on the Allow option,
First, clear the Cash and Cookies of the system and then enter the link again.

Make sure of your internet speed. (If you are using Wi-Fi, for speed assurance, it is better to turn off your modem device once after turning off your VPN, and then turn it on again. In case of using mobile internet, be sure to ensure that your 4G antenna is full)

To see the Join Class button in the web version, you must click once on the blue button on the date that has been reserved. Then the Join Class box will appear. (Refer to steps 6 and 7 of the above steps)
Make sure of your internet speed. (If you are using Wi-Fi, for speed assurance, it is better to turn off your modem device once after turning off your VPN, and then turn it on again. In case of using mobile internet, be sure to ensure that your 4G antenna is full)
After joining the class, you will see the chat space at the bottom right.
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